The Vancouver Playhouse International Wine Festival Society agrees to the following:
• Volunteers will be invited to the Volunteer Appreciation event held at the Vancouver Playhouse Theatre.
• Volunteers will receive one tasting room ticket for minimum 8 hours of volunteer work.  (Two event shifts of 4 hours).  Should the volunteer not wish to have the tasting room ticket, a ticket to the Vancouver playhouse Theatre production can be substituted
• Volunteers to have access to beverages and snacks immediately before, during and immediately after their shift.
• Volunteers will receive respectful treatment from staff and other volunteers.  If the volunteer does not receive respectful treatment from anyone it is their right to call a staff, volunteer captain or board person for assistance.

The Volunteer agrees to the following:
• All volunteers will complete and submit a Volunteer Application form on-line preferred.
• All volunteers will attend the volunteer orientation meetings prior to the Festival.
• All volunteers will be respectful of other volunteers, patron and staff of the Festival.
• All volunteers will become familiar with their volunteer duties and site for commonly asked questions: washrooms, taxis stand and carry them out to the best of their ability.
• Volunteers understand there is zero tolerance for consumption of wine / alcohol during their volunteer shifts or immediately prior to their shifts.
• All volunteers will check into the Volunteer Lounge 15 minutes prior to their shift.
•  All volunteers will complete their assigned shifts by showing up on time and  staying the required shift time.
• All volunteers will wear the requested black pants and white tops with the exception of the Event Hosts who are requested to dress in business attire.